STORE + SHIPPING POLICY

COALESCESION sources its inventory from various boutique labels, distributors, and wholesalers from around the globe. In some cases, even from our own personal collections!

:: As of 3/23/2025, our store + shipping policies have been updated to reflect new shipping rates, domestically and internationally. ::

Payment

All payments are charged at the time of transaction.

PayPal requires payment upfront. Orders will not be processed until payment has been confirmed. If you are funding your PayPal purchase through your bank account, this can take several days. Payments funded by credit card or account balance are typically processed on the same day.

We currently do not accept any form of payment by mail.

Sales Tax

If your state requires us to collect and remit sales or other taxes, these amounts will be reflected during checkout.

Order Tracking

All orders, domestic and international, are provided with tracking and will be included in your shipping notice.

Shipping + Handling

Please allow 3 business days for your order to be processed and shipped. Domestic orders will be shipped out via USPS Media Mail. Please allow 5 – 7 business days for delivery.

International orders will ship by either UPS Standard, FedEx International Connect Plus, and/or USPS First Class International, depending on your country. Please allow 2 – 4 weeks for delivery.

US: USPS Media Mail: $4.99 (+ $1.49 per additional CD/CT/USB) | USPS Media Mail: $5.49 (+ $1.99 per additional Vinyl/Book/12” Booklet)

CANADA: UPS Standard: $16.99 (+ $1.99 per additional CD/CT/USB) | UPS Standard: $18.49 (+ $2.49 per additional Vinyl/Book/12” Booklet)

MEXICO: Fedex International Connect Plus: $19.49 (+ $2.49 per additional CD/CT/USB) | Fedex International Connect Plus: $25.49 (+ $4.99 per additional Vinyl/Book/12” Booklet)

SOUTH AMERICA: USPS First Class International: $23.49 (+ $9.99 per additional CD/CT/USB) | USPS First Class International: $35.99 (+ $9.99 per additional Vinyl/Book/12” Booklet)

EUROPE: Fedex International Connect Plus: $19.99 (+ $1.99 per additional CD/CT/USB) | Fedex International Connect Plus: $22.49 (+ $2.99 per additional Vinyl/Book/12” Booklet)

ASIA: Fedex International Connect Plus: $23.99 (+ $3.99 per additional CD/CT/USB) | Fedex International Connect Plus: $27.99 (+ $4.99 per additional Vinyl/Book/12” Booklet)

OCEANIA: UPS Standard: $23.99 (+ $9.99 per additional CD/CT/USB) | UPS Standard: $39.49 (+ $9.99 per additional Vinyl/Book/12” Booklet)

Please Note

Additional orders can not be combined to new or previous orders.

Two CD/LP sets will be counted as a single disc with no additional shipping charges. Multi-disc sets (3 CDs/LPs or more) and box sets, depending on the size and the weight, might incur additional shipping charges.

Multi-format orders, depending on quantity, may ship together, or in a separate shipment.

Sometimes, CDs may become loose or dislodged during transit. In the event that the discs are damaged, please take a couple of pictures and email us at info@coalescesion.com.

Order Cancellations

If you’d wish to cancel your order for any reason, please send us your request through the portal or at orders@coalescesion.com. Please note, however, we are unable to cancel your order once the order has shipped.

Where’s My Order?

Before e-mailing about a missing package, please allow 2 weeks within the United States, 3 weeks for Canada or Mexico, and 4 weeks for the rest of the world.

Return Policy

If the item you received is damaged or defective, it can be returned within 30 days upon receipt for a refund or if available, a replacement copy. We do not accept exchanges. If you receive a CD with a severely cracked jewel case, let us know and we’ll replace it at no additional cost.

Coalescesion Returns
15255 Shapiro Springs Ln
Houston, TX 77095
United States

STORE + SHIPPING POLICY

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